Media Net Link

Web Hosting & Support

We provide a wide variety of hosting solutions tailored to each customer's specific needs. We provide industrial strength reliability and availability.

Here is a sampling of our standard hosting features for all sites, many of which you won't find at your bargain ISP:

Most of our small to mid-sized clients host their web sites at our state-of-the-art co-location facility, which offers the technical environment - hardware, security, monitoring and back-up services - necessary in today’s complex web environment.

Customer Care:

Server Administration
For those who require additional IT support, we can provide knowledgeable support staff to configure, monitor and troubleshoot your hardware remotely. Our staff has cross platform expertise in various flavors of Unix, including Solaris, Linux, and BSD, along with Microsoft NT and Windows 2000 Server.

We track customer inquiries using AthenaRMS, a web-based request management system developed at Media Net Link. Additionally, we train Media Net Link support staff to act on our clients' behalf to answer or refer inquiries as appropriate. Issues and requests can be entered via e-mail or any web form. AthenaRMS can also be deployed as a backend database for call center applications.